Immediate, end-to-end legal support for data incidents.
Service Overview
After a data breach, system compromise, unauthorized access, misdirected transmission of data, or other privacy incident, organizations typically have to do many things at once and on a tight timeline: investigate what happened, contain the risk, notify regulators and affected individuals, make internal decisions, and manage external communications.
We have helped dozens of companies and institutions across more than ten industries respond to data protection and privacy incidents, and we have hands-on experience with major data breaches, regulatory inspections, and post-incident remediation.
Depending on the nature and stage of the incident, we can join your response immediately. We help you clarify your legal obligations, keep track of critical deadlines, identify the principal risks, and develop a response plan together with your information security, IT, compliance, public relations, and executive teams.
Track Record
10+ Industries | Dozens of Clients
Service Modules
Initial Legal Assessment and Response Strategy
Immediately after an incident, we help you establish the known facts, determine the nature of the event, understand your legal obligations and priorities, and set the direction for your response.
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Determining whether the event constitutes a data or privacy incident
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Assessing the severity of the incident and its potential legal consequences
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Identifying the types and volume of personal data involved and the scope of affected individuals
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Assessing obligations to notify regulators and affected individuals
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Setting response timelines and priorities
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Advising on evidence preservation, damage containment, and follow-up investigation
Incident Investigation and Legal Analysis
Working alongside your information security and IT teams or external forensic specialists, we help define the scope of the investigation from a legal perspective and identify the key facts and the records that should be preserved.
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Reviewing the sequence of events and relevant system background
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Confirming the cause, attack method, and extent of data exposure
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Analyzing the types, volume, and sensitivity of the personal data involved
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Assessing which individuals may be affected and the risk of harm
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Helping compile an incident timeline and investigation records
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Drafting or reviewing root cause analyses, incident investigation reports, and remediation reports
Regulatory Notification and Response to Administrative Inspections
Following a data incident, regulators may ask an organization to explain what happened, describe its remedial measures, and provide supporting documentation. They may also conduct desk-based or on-site inspections.
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Assessing regulatory notification obligations and the content of notifications
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Drafting or reviewing incident notification documents
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Preparing the explanations and supporting materials requested by regulators
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Planning your strategy for administrative inspections
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Preparing briefings, self-assessment forms, and written responses
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Accompanying and assisting your organization in regulatory interviews and inspections
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Advising on deficiencies identified and improvements required by regulators
Notification of Affected Individuals and External Communications
Depending on the impact of the incident and the applicable legal requirements, we help you plan communications to affected individuals, customers, business partners, and other stakeholders.
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Assessing obligations to notify affected individuals
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Drafting or reviewing data incident notices
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Reviewing notification methods and recipients
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Preparing customer service scripts and FAQs
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Reviewing public statements and press releases
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Advising on notifications to business partners, suppliers, and other stakeholders
Post-Incident Remediation and Follow-Up
Once the incident has been resolved, we help you review your data protection program in light of the investigation findings and regulatory requirements, and plan improvements.
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Developing corrective and preventive measures
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Reviewing personal data security measures
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Revising incident reporting and response procedures
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Reviewing access rights management, account management, and access controls
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Updating internal policies, procedures, and related documents
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Preparing remediation responses to regulators
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Tracking the implementation of remedial measures
Common Scenarios & FAQs
Immediately after an incident
We clarify the nature of the event, your legal obligations, and your response priorities, helping you stay on top of critical deadlines.
While the investigation is underway
We review findings together with your security and technical teams and continually update our assessment of legal risk and response strategy.
When explaining the incident to regulators
We help prepare notifications, written responses, briefings, and supporting materials, and support you throughout any administrative inspection.
After the incident is resolved
We help you develop remedial measures, update your policies, and complete follow-up responses to regulators, reducing the risk of a recurrence.
Working across disciplines
We work with your internal teams and with outside information security, forensic, and public relations advisors, aligning the investigation, legal judgment, and communications strategy.